Privacy Policy

We collect information you provide when you create an account, complete intake forms, book sessions, or contact support. This may include your name, email, phone number, province, payment details, and information related to your care preferences.

We also collect technical information such as device type, browser, and usage data to keep the platform secure and improve your experience.

Your information is used to match you with licensed providers, schedule and deliver care, process payments, and communicate about your account. We may use aggregated, de-identified data to improve our services.

We do not sell your personal information. We share data only as needed to deliver care, comply with law, or with your consent.

Information you share with therapists through Revive Mind is treated as sensitive health information. Access is limited to care team members and systems required to support your treatment.

Therapists maintain their own professional obligations regarding clinical records and confidentiality, as described in your consent forms.

We use administrative, technical, and physical safeguards designed to protect your data, including encryption in transit and access controls for staff and systems.

No online platform can guarantee absolute security. If you believe your account has been compromised, contact us immediately.

You may update profile information, manage communication preferences, and request access to or correction of your personal data subject to applicable law.

You may withdraw consent for non-essential communications at any time. Some data may be retained where required for care continuity, billing, or legal compliance.

Questions about this Privacy Policy can be sent to privacy@revivemind.ca or through our contact page. We will respond within a reasonable timeframe.